GAINESVILLE, FL – June 15, 2022 – The OPIE Software Executive Team has named Michael Weiss as the new Executive Director of Customer Experience. Weiss’ background as a Clinical Director in a multi-office Orthotic and Prosthetic Practice, combined with a deep passion for delivering customer experience excellence, will help to further advance the mission of the organization that celebrated its 27th anniversary this year. “We are thrilled to welcome Michael as our newest Executive Director,” says Paul Prusakowski, Founder and CEO of OPIE Software. “He brings experience, enthusiasm, effective communication skills and a customer’s perspective to our organization. We are pleased to welcome him to the team.” Weiss assumed the role on June 1st and will manage Customer Success and Sales for the organization. He will also lead communications and customer engagement initiatives. “As a graduate of the University of Florida, I consider my return to Gainesville like coming home. I am thrilled to guide these efforts for the O&P Profession’s leading technology provider, and to help bring new innovations to a broader audience,” says Weiss.
Weiss formerly served as the Clinical Director of the Orthotic & Prosthetic Centers Inc in St Petersburg, Florida. Prior, he was the Director of Marketing and Public Relations for Brownie’s Third Lung in Fort Lauderdale, Florida. Weiss earned a B.S. at University of Florida in Journalism and Communications. “We have every confidence that he will bring a firm commitment to the customer experience, the hallmark of our company,” says Scott Williamson, Executive Director of Business Development.
Weiss joins Pate Henderson, Executive Director of Finance & Administration, and Scott Williamson as the newest addition to the team tasked with promoting the professionalization of O&P practice management. Williamson continued, “OPIE Software continues to move forward, building upon our critical foundation to create tools that address the needs of the O&P Profession.”
OPIE Software, Your Partner in Practice Management
OPIE Software is a healthcare IT organization dedicated to serving the technology, education, and business needs of the orthotics and prosthetics (O&P) profession. The OPIE Software platform was introduced in 2003 and provides electronic health records, workflow, billing, and practice management tools to independent orthotic and prosthetic facilities. In 2014, OPIE acquired Futura International Inc, so we now offer the two leading practice management solutions to over 1,600 facilities to help O&P practices more effectively compete and succeed. For more information, visit www.opiesoftware.com.