Blog

Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

The Secret Language of O&P Success

Ever wonder why some practices seem to effortlessly attract referrals while others struggle? The secret isn't in your outcomes. Leading O&P clinics are mastering a powerful strategy. Your practice's next chapter starts here.

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

The Hidden Cost of Assumptions: When "Fast" Isn't Enough

I saw a video meme the other day. I know, you are not supposed to read anything into them.  But I can’t help it. The raw truth inspired this blog.  The meme was about a job offer. A candidate's shockingly confident (but hilariously wrong) answer reveals a massive blind spot in how we evaluate talent, make critical business decisions, and even choose business partners. Are YOU making the same expensive mistake in your practice? It could be costing you thousands. Read on to discover the simple solution smart practice owners are using. 

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Burnout to Breakthrough: The Hidden Revolution in O&P Practice Management

While burnout is real in O&P, something extraordinary is happening behind the scenes. Leaders are buzzing about a game-changing approach that's leaving startup solutions in the dust. Discover how one company's radical commitment is transforming patient care and practice efficiency. Find out why experienced practitioners are calling this the biggest paradigm shift in O&P management in decades. The future is here – are you ready?

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Taming the Imposter

You've just hired a smart young clinician, fresh out of school and brimming with potential. Their clinical skills are top-notch, but there's a catch – they're leaving a trail of ruffled feathers among your administrative staff. Sound familiar? Let’s take this on! 

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Lessons From the Fruit Fly

You won't believe how this common pest is transforming allied health practices. Forget everything you thought you knew about success in healthcare—this minuscule marvel is turning the field on its head. Learn the three shocking secrets that could skyrocket your practice's performance. Don't let your competitors beat you to it! Find out why healthcare professionals are buzzing about this unexpected mentor. Click now to unlock the game-changing strategy that's too good to ignore!

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

HIPAA Changes Coming

It’s a new year and I figured I’d start the blogs off with something we all love…paperwork! While it’s not official yet, CMS has issued a “Notice of Proposed Rulemaking” regarding the HIPAA Security Rule.  This is a reaction to the significant increase in cyberattacks and data breaches targeting the healthcare sector under the Biden Administration.  HHS Deputy Secretary Andrea Palm noted that these attacks endanger patients by exposing vulnerabilities in the healthcare system, degrading patient trust, disrupting patient care, and delaying medical procedures. Read on to see what steps you should take in 2025.

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

The Top Five Things

Is your O&P practice as dynamic and responsive as you want it to be? Discover the secret management strategy used by a trillion-dollar tech giant that could revolutionize your clinic! Learn how a simple trick can flatten hierarchy, boost innovation, and keep you connected to every corner of your practice. Don't let valuable insights slip through the cracks - find out how this game-changing approach can transform your leadership style and take your O&P business to new heights. Click now to unlock the power of the top five things! 

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Are you Thinking About Selling?

Are you thinking about your future?  What does your business look like in a few years?  Does the “freedom” of not being responsible for everything appeal to you?  The grass is not always greener over there, but sometimes it is!  Read on to see some considerations you should keep in mind if you are contemplating a change. 

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Why Hackers Want Your Data

Did you know that healthcare accounts for more ransomware attacks than any other sector, according to the FBI? And did you know that the second most successful form of scam was business email compromise? (Number 1 was investment fraud.) You’ve heard it said that a chain is only as strong as its weakest link…Where is yours? And why should you care?

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Pate Henderson - OPIE Software | Executive Director of Finance and Administration Pate Henderson - OPIE Software | Executive Director of Finance and Administration

Financial Management: Maximizing Your Team

As an O&P practice owner or leader, your financial operations are crucial to your success. Last week, Pate walked us through the decision between in-house and outsourced financial management. This week, she is giving you tips on how to make an informed decision that aligns with your practice’s needs and growth plan. Don’t miss this essential guide to navigating your financial management strategy!

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Pate Henderson - OPIE Software | Executive Director of Finance and Administration Pate Henderson - OPIE Software | Executive Director of Finance and Administration

Financial Management: In-house or Outsourced

As an O&P practice owner or leader, your financial operations are crucial to your success. How you approach your financial management is similarly important to your overall practice success. For the next two weeks, Pate is walking us through these decisions and offering excellent advice on how to maximize the value of the decision you make. This week, she explores the pros and cons of each approach, helping you weigh the benefits of having an in-house financial team against the expertise and cost-effectiveness of outsourcing. She will give you tips on how to make an informed decision that aligns with your practice’s needs and growth trajectory. Don’t miss this essential guide to navigating your financial management strategy! 

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Overtime Laws are Changing

There is a deadline Looming… Are you aware? As January 1, 2025 approaches, practice managers need to be acutely aware of a significant change in federal wage and hour laws that have reshaped the landscape of employee compensation.

Updated November 20, 2024

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

The Rhythm of Business

Imagine a practice where every element—from patient intake to delivery and billing, from staff meetings to strategic planning—moves in perfect synchronization. This is the promise of a well-established “Rhythm of Business.” It's about creating a cadence that aligns your team, optimizes your resources, and keeps you in step with the ever-evolving landscape of prosthetics and orthotics. This week Scott takes a retrospective approach to weave together the themes of several past blogs. 

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Decision Fatigue

Have you ever struggled with choosing where to have lunch? Or what you want for dinner? It’s more than just indecision—it’s a window into the hidden dynamics of leadership. Discover how these seemingly trivial choices reveal deeper issues like power imbalances and decision fatigue, impacting strategic focus and innovation. Learn the surprising strategies that can transform these small decisions into opportunities for team cohesion and efficiency. Don’t miss out on unlocking the secret to turning mundane choices into powerful leadership tools! 

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

From Patient Care to Business Efficiency

I am speaking tomorrow about a topic that is near and dear to me, so I thought I’d share it with those of you missing my presentation! I will be talking about the secret to revolutionizing your healthcare practice! In my talk and this blog, I will show how treating your business like a patient can skyrocket efficiency and patient satisfaction. I reveal the shocking parallels between patient care and Lean Six Sigma that can transform your practice overnight. Learn the insider tricks to assess operational issues, create game-changing solutions, and monitor success like a pro. Don't miss out on this innovative approach that's helping practices slash wait times and boost profits. Don’t get left behind! 

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

A New Frontier: The Rehab Act and O&P

This week I am revealing how the latest updates to Section 504 of the Rehabilitation Act are set to impact prosthetic and orthotic care. This must-read blog explores new regulations that demand more than just ADA compliance, including enhanced communication standards, accessible medical equipment, and digital accessibility. Learn how these changes will impact your practice and what steps you need to take now to stay ahead.

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HIPAA Scott Williamson - OPIE Software | Executive Director of Customer Experience HIPAA Scott Williamson - OPIE Software | Executive Director of Customer Experience

HIPAA: What You Need to Know

Are you unknowingly risking tens of thousands in HIPAA fines? Simple mistakes could land you in hot water with federal regulators. From "Operation Brace Yourself" to whistleblower rewards, this blog reveals the latest enforcement trends emerging in our field. Learn strategies to protect your practice from devastating breaches and costly penalties. Don't become the next headline—arm yourself with insider knowledge to safeguard your patients' privacy and your business's future. Read now before it's too late! 

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Finance Pate Henderson - OPIE Software | Executive Director of Finance and Administration Finance Pate Henderson - OPIE Software | Executive Director of Finance and Administration

Financial Business Systems

Last week Scott Williamson introduced the concept of false economy and this week, Pate Henderson takes the helm again to describe the transformative power of strong financial business systems.  Her essential blog reveals how these systems streamline billing, enhance budgeting, and improve overall efficiency, setting your practice up for sustainable growth. Learn how to overcome implementation challenges and unlock the full potential of your financial operations. Don’t let outdated processes hold you back.

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Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience

The Hidden Costs of False Economy: Balancing Frugality and Investment

Are you unintentionally sabotaging your team's success by choosing cheap tools over quality investments? Discover the critical difference between frugality and false economy in your business decisions. Don’t let short-term savings hold your team back from unlocking the secrets of smart spending that will propel your organization forward!

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Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience

Professional Commitment: Choosing Tools That Align with Your Long-Term Vision

Commitment to our profession is more than just a buzzword—it's the cornerstone of long-term success and fulfillment. I've know how unwavering dedication to O&P care leads to remarkable achievements and life-changing impact. Today, let's explore the importance of professional commitment and how it influences the choices we make, particularly when it comes to selecting tools that support our practice! 

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