Blog

Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

A New Frontier: The Rehab Act and O&P

This week I am revealing how the latest updates to Section 504 of the Rehabilitation Act are set to impact prosthetic and orthotic care. This must-read blog explores new regulations that demand more than just ADA compliance, including enhanced communication standards, accessible medical equipment, and digital accessibility. Learn how these changes will impact your practice and what steps you need to take now to stay ahead.

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HIPAA Scott Williamson - OPIE Software | Executive Director of Customer Experience HIPAA Scott Williamson - OPIE Software | Executive Director of Customer Experience

HIPAA: What You Need to Know

Are you unknowingly risking tens of thousands in HIPAA fines? Simple mistakes could land you in hot water with federal regulators. From "Operation Brace Yourself" to whistleblower rewards, this blog reveals the latest enforcement trends emerging in our field. Learn strategies to protect your practice from devastating breaches and costly penalties. Don't become the next headline—arm yourself with insider knowledge to safeguard your patients' privacy and your business's future. Read now before it's too late! 

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Finance Pate Henderson - OPIE Software | Executive Director of Finance and Administration Finance Pate Henderson - OPIE Software | Executive Director of Finance and Administration

Financial Business Systems

Last week Scott Williamson introduced the concept of false economy and this week, Pate Henderson takes the helm again to describe the transformative power of strong financial business systems.  Her essential blog reveals how these systems streamline billing, enhance budgeting, and improve overall efficiency, setting your practice up for sustainable growth. Learn how to overcome implementation challenges and unlock the full potential of your financial operations. Don’t let outdated processes hold you back.

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Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience

The Hidden Costs of False Economy: Balancing Frugality and Investment

Are you unintentionally sabotaging your team's success by choosing cheap tools over quality investments? Discover the critical difference between frugality and false economy in your business decisions. Don’t let short-term savings hold your team back from unlocking the secrets of smart spending that will propel your organization forward!

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Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience

Professional Commitment: Choosing Tools That Align with Your Long-Term Vision

Commitment to our profession is more than just a buzzword—it's the cornerstone of long-term success and fulfillment. I've know how unwavering dedication to O&P care leads to remarkable achievements and life-changing impact. Today, let's explore the importance of professional commitment and how it influences the choices we make, particularly when it comes to selecting tools that support our practice! 

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Pate Henderson - OPIE Software | Executive Director of Finance and Administration Pate Henderson - OPIE Software | Executive Director of Finance and Administration

The Power of Patience: Transforming Business Communication for Success

This week, Pate Henderson reveals her secret weapon for mastering business communication: patience! In a world where deadlines loom and expectations soar, patience can be your strategic advantage. Learn how embracing patience not only enhances clarity and understanding but also builds trust and fosters a positive work environment. From active listening to conflict resolution, find out how patience can transform your professional relationships and drive long-term success.

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Strategic Decision-Making with The Power of Intentionality

As we turn the final corner on another year (yes, the 4th quarter is almost here!), I want to talk about how you can transform your O&P practice with intentional decision-making. Particularly how strategic choices in infrastructure and personnel can catapult your practice to new heights. From optimizing resources to building a high-performing team, these insider tips will revolutionize your approach and ensure long-term success. Don't miss out on the chance to elevate your practice and deliver exceptional patient care—read on to find out how intentionality can be your game-changer!

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Strategy Scott Williamson - OPIE Software | Executive Director of Customer Experience Strategy Scott Williamson - OPIE Software | Executive Director of Customer Experience

Planting Seeds of Leadership

I enjoy a good glass of wine on occasion, and I enjoy visiting good wineries. Unfortunately, I live in Virginia! Until last weekend, I would have told you that I have yet to find a Virginia wine that I enjoy. I was visiting a winery because it was a beautiful day and it was equal distance between my house and my friend’s. The owner of the vineyard and winery came by our table to take an order and we started talking. As he described his vision and methodology, my mind went to this blog. The concepts he was talking about were profound and simple. Read on to see how I connected winemaking to O&P.

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Strategy Scott Williamson - OPIE Software | Executive Director of Customer Experience Strategy Scott Williamson - OPIE Software | Executive Director of Customer Experience

What Wine Are You Making?

I enjoy a good glass of wine on occasion, and I enjoy visiting good wineries. Unfortunately, I live in Virginia! Until last weekend, I would have told you that I have yet to find a Virginia wine that I enjoy. I was visiting a winery because it was a beautiful day and it was equal distance between my house and my friend’s. The owner of the vineyard and winery came by our table to take an order and we started talking. As he described his vision and methodology, my mind went to this blog. The concepts he was talking about were profound and simple. Read on to see how I connected winemaking to O&P.

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Process, Compliance Scott Williamson - OPIE Software | Executive Director of Customer Experience Process, Compliance Scott Williamson - OPIE Software | Executive Director of Customer Experience

Are They Coming For You?

The Department of Justice has unleashed a game-changing whistleblower program that could turn your own employees into informants. With rewards up to 30% of forfeited assets and everyone racing to spill the beans, don't let a simple mistake cost you everything! Discover the thin line between compliance and catastrophe. Read on!

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Savor the Moment

I was working in my office and had some background noise on when a phrase caught my ear. It was talking about “things men don’t learn until it’s too late.” The truth in the words resonated with me and I felt the urge to share those words with you. The past few weeks I have been hitting you with heavy stuff, so this week I wanted to change course a little and share those words of wisdom. Read on!

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Create Your Own Future

Does it feel like the comfortable world of O&P is in a bit of upheaval? Do you feel like you are losing some control over your domain? Let’s chat about how you can take charge and create the future you deserve! Join me as we begin a new, transformative journey where you'll learn to reclaim your control through, innovation, strategy, and action. Don’t just react to the future—create it! Don’t get left behind. Read on to start your journey!

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

To Sell or Not to Sell

I can’t help but hear those words in my head spoken by a Shakespearean actor! But seriously, my blogs are heavily focused on leadership and business strategy. You’d have to be living under a rock to not know that there is aggressive change occurring in our little profession these days. How should we respond? What does this mean for you? What are the risks? Let’s chat…

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People Scott Williamson - OPIE Software | Executive Director of Customer Experience People Scott Williamson - OPIE Software | Executive Director of Customer Experience

The Eighth Habit

Do you think you’ve mastered Stephen Covey’s 7 Habits? Think again! Discover the crucial 8th habit that could transform your effectiveness. It’s not just about sharpening your saw – it’s about knowing when to put it down. Don’t miss out on Scott’s game-changing insight. Click here to read the full blog and take your success to the next level!

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Does Bureaucracy Drive You Crazy?

I have been preaching process, systems and efficiency for years. But like all things, there is a “dark side” or an unintended consequence of which we must be aware…Bureaucracy! If clear process is good, more clear process is better, right? Way back, when I was learning how to cook (I’m still learning) I found out that adding a little salt while cooking made my eggs taste better. Then I learned about seasoned salt…Oh man…that took my eggs to a whole other level. I wanted to impress some people who were at my house for breakfast, so I added a lot more seasoning salt. No one spit the eggs out (they were too nice), but the eggs were awful. I was so embarrassed. How does this relate to practice management? Read on.

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People Scott Williamson - OPIE Software | Executive Director of Customer Experience People Scott Williamson - OPIE Software | Executive Director of Customer Experience

When You Are the Target

Last week we took our companies from good to great and implemented metrics. Now, as we are moving along and kicking butt, the data is taking a turn for the worse. And guess where the bottleneck is…It’s you! Crap. What do I do? I know you all know the answer, but is that really the question? It ain’t easy if you paint a target and find yourself at the center!

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Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience

Aligning People, Processes, and Tools with Your Mission, Vision, and Values

Last week I wrote about getting the right people in the right seats. I want to expand on that a bit this week to discuss how aligning your people, processes, and tools with strategically crafted mission, vision, and values statements can transform your business. Learn why cultural fit is crucial and how to create a unified, purpose-driven organization that thrives. Take your company from good to great!

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Strategy Scott Williamson - OPIE Software | Executive Director of Customer Experience Strategy Scott Williamson - OPIE Software | Executive Director of Customer Experience

Where Are You Going?

Last week I wrote that we all need to be engaged in the fight for recognition as rehabilitative (or habilitative) professionals so that O&P can continue to make an exponential impact in the community of people with mobility impairment. To do that, you must maintain your own viability, so what is your heading?

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Scott Williamson - OPIE Software | Executive Director of Customer Experience Scott Williamson - OPIE Software | Executive Director of Customer Experience

Touching Lives

It’s not often that I draw inspiration from a TV show, but I recently watched an episode of a medical drama in which a leading character was speaking about a mentor. He was talking about some of life’s lessons he had been taught and one really stuck out for me. It goes to the heart of what I have said about O&P ever since I was exposed to the profession.

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Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience Leadership Scott Williamson - OPIE Software | Executive Director of Customer Experience

Double Trouble in the Best Way

Imagine having a partner who handles all the business headaches while you focus on what you do best: providing exceptional patient care. The Dyad Leadership Model could be the game-changer your practice desperately needs. Click here to discover how this revolutionary approach can alleviate your stress, boost efficiency, and skyrocket your practice's success!

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