Have you ever struggled with choosing where to have lunch? Or what you want for dinner? It’s more than just indecision—it’s a window into the hidden dynamics of leadership. Discover how these seemingly trivial choices reveal deeper issues like power imbalances and decision fatigue, impacting strategic focus and innovation. Learn the surprising strategies that can transform these small decisions into opportunities for team cohesion and efficiency. Don’t miss out on unlocking the secret to turning mundane choices into powerful leadership tools! 

Are you unintentionally sabotaging your team's success by choosing cheap tools over quality investments? Discover the critical difference between frugality and false economy in your business decisions. Don’t let short-term savings hold your team back from unlocking the secrets of smart spending that will propel your organization forward!

I enjoy a good glass of wine on occasion, and I enjoy visiting good wineries. Unfortunately, I live in Virginia! Until last weekend, I would have told you that I have yet to find a Virginia wine that I enjoy. I was visiting a winery because it was a beautiful day and it was equal distance between my house and my friend’s. The owner of the vineyard and winery came by our table to take an order and we started talking. As he described his vision and methodology, my mind went to this blog. The concepts he was talking about were profound and simple. Read on to see how I connected winemaking to O&P.

I was working in my office and had some background noise on when a phrase caught my ear. It was talking about “things men don’t learn until it’s too late.” The truth in the words resonated with me and I felt the urge to share those words with you. The past few weeks I have been hitting you with heavy stuff, so this week I wanted to change course a little and share those words of wisdom. Read on!

Does it feel like the comfortable world of O&P is in a bit of upheaval? Do you feel like you are losing some control over your domain? Let’s chat about how you can take charge and create the future you deserve! Join me as we begin a new, transformative journey where you'll learn to reclaim your control through, innovation, strategy, and action. Don’t just react to the future—create it! Don’t get left behind. Read on to start your journey!

I have been preaching process, systems and efficiency for years. But like all things, there is a “dark side” or an unintended consequence of which we must be aware…Bureaucracy! If clear process is good, more clear process is better, right? Way back, when I was learning how to cook (I’m still learning) I found out that adding a little salt while cooking made my eggs taste better. Then I learned about seasoned salt…Oh man…that took my eggs to a whole other level. I wanted to impress some people who were at my house for breakfast, so I added a lot more seasoning salt. No one spit the eggs out (they were too nice), but the eggs were awful. I was so embarrassed. How does this relate to practice management? Read on.

Last week I wrote about getting the right people in the right seats. I want to expand on that a bit this week to discuss how aligning your people, processes, and tools with strategically crafted mission, vision, and values statements can transform your business. Learn why cultural fit is crucial and how to create a unified, purpose-driven organization that thrives. Take your company from good to great!

Imagine having a partner who handles all the business headaches while you focus on what you do best: providing exceptional patient care. The Dyad Leadership Model could be the game-changer your practice desperately needs. Click here to discover how this revolutionary approach can alleviate your stress, boost efficiency, and skyrocket your practice's success!

There are many leadership articles about the importance of empathy, and I want to come right out at the beginning and state that I am not advocating for the elimination of empathy in the workplace. I believe empathy is a crucial component of effective leadership and essential for successful relationships. Further, I think we have a hard time understanding the difference between empathy and sympathy and therefore feel conflicted as managers trying to manage in an increasingly emotional culture.

Unlock the Secrets of Practice Success: discover the power of written policies and procedures! From compliance mastery to staff empowerment, learn how to transform your practice. Don't miss out on the key to operational excellence!

Are you interested in taking your practice to the next level? Do you want to turn your end-of-year reflections into tangible improvements? In this, my latest blog, I offer a guide to enhancing your practice's value, streamlining processes, and boosting patient care, all while keeping your team engaged and adaptable. Start your journey to operational excellence today. Remember that OPIE is committed to your success.

If you read through my past blogs you will see a pattern emerge. I find there are five key principles of effective leadership that weave through the process. And because every article I read seems to have acronyms, I figure it’s time I try it. I think effective, strategic leadership allows you to “stack the deck” in your favor. So the word of the day to represent the key principles is STACT! Read on to find out what that means!

Do you ever have errors in your patient demographic data? Do you ever have a claim rejected because something was not submitted or was submitted incorrectly? Has a patient ever shown up for a delivery, but the device was not ready? Is there anything in your practice that you would like to do better?

I believe most leaders think they have a good understanding of what matters most to the staff, but do they? Acting on poorly understood priorities is not only ineffective, but it can backfire when leaders’ actions suggest that they don’t understand what their people are wrestling with. As someone once said, “Tone-deaf compassion is more dangerous and costly than none at all.”

Over the weekend, I was talking with a friend who is getting a certification in counseling. He had just finished an exam and we were talking about the class. He said the teacher had made a comment one day in class about the importance of making a connection with the client so that you can help them. Her phase was "Are you meeting the person where they are, or are you starting where the person is?" I cocked my head to the side and raised my ears like a dog and said “Huh?”