Take a closer look into what reports business owners and managers can use regularly to assess the health of their business. Learn more about the fundamental reports that review task management, WIP, AR, payments, adjustments, and L-code details. Let’s get prepared in 2025 to produce valuable and actionable data.

Learning Objectives

- Review commonly used reports

- Understand report functionality and how to apply this to your business

- Recommended reporting cadence

Presenters

Lesleigh Sisson, CFo, CFm 
VP & General Manager, O&P Insight

Lesleigh Sisson, founder and CEO of O&P Insight, started her career in the orthotic and prosthetic profession in 1992. While working in O&P administrative and clinical support roles, Lesleigh recognized the desire to help businesses not only provide excellent patient care, but maintain a healthy, profitable operation. Over the years, Lesleigh has curated her experience to provide support across the spectrum of businesses that exist in the O&P industry, hoping to advance the profession through harmonizing continuity of care from manufacturing to patient care, and even the payer relationship. She is an American Board for Certification (ABC) Certified Fitter of orthotics and mastectomy and received the Sam E. Hammontree, CP Business Education Award in 2018.  She is currently a published white paper author and is certified in Patrick Lencioni’s Working Genius curriculum, allowing her to enable others to leverage their leaderships skills and enhance their teams. Lesleigh helps independent O&P businesses to not only survive, but also to thrive in today’s challenging and ever-changing healthcare environment. 

Dana Glover
Senior Manager, Operations at O&P Insight

Dana began her O&P career in 1997 at an independent patient care facility as a member of the management team, overseeing accounts payable, human resources, patient outcomes, quality assurance programs, purchasing and inventory control, marketing, and accounts receivable. Dana Glover joined O&P Insight in 2022 and has since earned the American Orthotic and Prosthetic Association (AOPA) and University of Hartford Certificate in O&P Business Management. In the past several years, Dana has embraced her passion for patient advocacy, seeking to change policy and educate clinicians, administrative staff, patients, and other healthcare partners about the importance of accessible care to the limb different/limb loss community.

Susanne Kasza
Training and Development Project Manager at OPIE Software

Susanne Kasza has over 25 years of experience in the healthcare profession, providing, training, consulting, management, and implementation services, for a wide range of patient care organizations, throughout the United States, Canada, and Australia.  She has been with OPIE Software since 2015 and uses her experiences, education, management, and problem-solving skills, to assist every person she works with. Susanne is part of OPIE’s Events and Education team and enjoys working with and celebrating the successes of our partners in the O&P Profession.